Letter of Thanks from Sandy City Public Utilities
At Muscle Wall we take great pride in providing not only a great water management solution, but also providing the highest level of service to our customers. We appreciate the opportunity to serve the needs of Sandy City, Utah and for their response to our product and service. Please note the letter that we received from Larry Bowler, Operations Manager of Sandy.
September 2, 2010
Just wanted to drop you a line and let you know how much we appreciated working with you and how your product has worked out for us. As you know Sandy, along with several other communities experienced a record rainfall event the last week of August. We had anticipated these monsoon type rains and had placed the Muscle Wall in 2 problem areas, prior to the rain storm. These areas are low spots in the road and have homes with down sloping driveways. The homes had experienced flooding previously during heavy rains and in the past we had placed several hundred sandbags to offer some kind of protection while storm drain improvement projects were being designed. As you know this is very labor intensive, the bags deteriorate quickly, and must be cleaned up afterwards. With the Muscle Wall product we were able to set up 200 ft. of barriers with 3 people, in less than 45 minutes. Unlike sandbags, we’ll be able to pick them up in a few weeks and reuse them at a later date. Because the Muscle Wall barriers were in place, neither of the homes were flooded. We fully anticipate placing more barriers in critical locations in the future and are sold on the product.
We appreciate the great customer service you have provided and look forward to more business with you in the future.
Sandy City Public Utilities